HEALING DESIGN
Where Emotional Intelligence Meets Experience Design
The future of AV isn’t just immersive—it’s emotionally intelligent.
As the AV industry faces greater complexity and burnout across teams, what’s often missing is a shared language of emotional fluency.
I work at the intersection of emotional regulation and conscious leadership to help AV companies build healthier, more human internal environments.
What This Offers
Key service offerings to elevate leadership, team dynamics, and internal culture.
Emotional Regulation Tools for High-Performance Teams
Leadership Communication & Relationship Mapping
Executive Coaching Grounded in Emotional Fluency
Internal Culture & Team Dynamics Labs
Why It Matters
Why emotional fluency is the missing link in AV environments.
Behind every AV system is a team. Stress, miscommunication, and burnout can quietly erode even the best operations.
Healing Design brings frameworks to help your staff feel more aligned, seen, and supported—enhancing performance by improving how people relate to one another.
The Human Advantage
What sets me apart—and why my approach creates lasting change.
In an industry driven by deadlines, specs, and scale, I offer something rare:
A seasoned AV integrator who speaks fluently about emotional fluency.
For over 25 years, I’ve lived at the intersection of systems, people, and pressure. I’ve built companies, led projects, and navigated the complexities of client demands and team dynamics. But I’ve also rebuilt myself—after burnout, emotional collapse, and years of ignoring the signals that most high performers are trained to suppress.
That lived experience is my credential.
Most people in this industry know how to build environments.
I know how to build people—and that makes everything work better.
Professional Summary & Core Competencies
Core qualifications and leadership profile.
25+ years in AV integration, systems design, and project delivery
Founder and Chief Experience Architect of Island Media Systems and Media Rescue
Author and voice of Echoes of Love and Breaking the Cycle
Deep insight into the Psychology of Project Management—combining PMP frameworks with real-world emotional dynamics to support both delivery and leadership under pressure
Skilled in emotional regulation, team alignment, and interpersonal fluency in high-stakes environments
AI-human communication designer with focus on support culture and interaction design
Sharp communicator, strategic thinker, and experienced negotiator
Organizational Benefits & Strategic Outcomes
How the work translates into tangible results for companies and teams.
Elevated Stakeholder Engagement
Emotional intelligence builds real buy-in and relational clarity.Enhanced Team Dynamics
Improved communication, cohesion, and trust in high-pressure environments.Integrated Communication Fluency
Reduces misunderstanding and restores trust across all levels.Anticipatory Risk Management
Identifies emotional and morale-related risks before they derail progress.Project Leadership with Psychological Depth
Guidance through transitions and scope shifts with authority and grace.Cultural Impact & Retention
Helps your workplace become a space where talent stays, grows, and thrives.
Not a Coach. But a Mirror.
How I engage leaders and team members at depth—not just surface-level support.
I help AV Professionals:
Regain clarity when the noise gets too loud
Navigate friction without triggering chaos
Lead from depth—not just deadlines
You won’t find this on any product spec sheet.
But you’ll feel it in every conversation we have.
Collaboration Opportunities
Ways to bring this work into your organization or leadership team.
Co-branded Leadership Micro-Series
Executive & Team Wellness Consulting
Custom Workshops on Emotional Regulation and Culture Shift
Strategic Partner-Facing Training Experiences
Let’s Talk
📍 InfoComm 2025 | Available all week for introductions or private chats
📧 rob@imsvi.com
📱 340.201.1766
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